Effective Date: 12/12/2025

Jestia Pathways LLC (“we,” “us,” “our,” or “the Home”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information shared with us through our website, JestiaPathways.com, our 800 number (866-346-6310),  email communications, and any referral or inquiry forms.

By visiting our website or contacting us by phone, text, or email, you agree to the terms described in this Privacy Policy.

We may collect information when you:

• Submit an inquiry form on the website
   
• Call our 800 number or local phone line
   
• Send a text message
   
• Contact us by email
   
• Provide information for a potential resident
   
• Request information, referrals, or housing availability
   

This information may include:

• Name
   
• Email address
   
• Phone number
   
• Text message history
   
• Caller ID or voicemail
   
• Details related to potential resident needs
   
• Mobility or eligibility-related information voluntarily provided
   

We do not collect financial account numbers, Social Security numbers, or medical records.

We use information solely to:

• Respond to inquiries
   
• Provide customer care
   
• Communicate about availability or referrals
   
• Return calls or messages
   
• Maintain internal administrative records
   
• Improve our website and communication systems
   

Your information is used only for the operations of Jestia Pathways LLC and is handled with confidentiality.

Jestia Pathways adheres to strict confidentiality standards.

• Promotional purposes
   
• Marketing purposes
   
• Advertising
   
• Lead generation
   
• Unrelated business use
   

This includes:

• Your phone number
   
• Your text message opt-in
   
• Your consent to receive messages
   
• Any part of your text communication
   

Any information-sharing language found elsewhere in this policy does NOT apply to mobile opt-in data.

Your data remains private and is used only by Jestia Pathways for direct communication related to housing inquiries, customer care, or administrative needs.

When you call 866-346-6310:

• Caller information is confidential
   
• Call logs are not sold or shared
   
• Voicemails are stored securely
   
• Only authorized personnel may access call records
   

Your call information is used solely for communication related to Jestia Pathways.

By providing your phone number and choosing to receive text messages, you agree to the following:

By opting in, you agree to receive text messages from:
Jestia Pathways LLC  866-346-6310

Messages may include:

• Customer care responses
   
• Inquiry follow-up
   
• Appointment or availability updates
   
• Administrative communication
   

Consent is NOT a condition of purchase or housing eligibility.

Message frequency varies based on the nature of the inquiry.

Standard message and data rates may apply through your carrier.

You may opt out at any time by replying:

STOP

Your number will be removed from our texting system immediately.

For assistance, reply:

HELP

Or contact us directly:

• Phone: 866-346-6310
   
• Email: Info@Jestiapathways.com
   

All SMS opt-in information is:

• Kept confidential
   
• Never sold
   
• Never shared
   
• Never disclosed to third parties
   

This includes your phone number, consent record, message history, and any information provided by text.

JestiaPathways.com may use cookies or basic analytics tools (such as Google Analytics) to:

• Improve website performance
   
• Understand user activity
   
• Enhance the visitor experience
   

These tools do not collect sensitive or personally identifying data unless voluntarily provided.

You may disable cookies through your browser settings.

We use administrative, physical, and technical safeguards to protect your information, including:

• Secure email
   
• Password-protected systems
   
• Restricted access to messages and call logs
   
• Encrypted website communication when applicable
   

No system is 100% secure, but reasonable industry standards are followed.

Jestia Pathways does not knowingly collect information from children under age 18. Any information submitted for a minor must come from a guardian or authorized professional.

You may request to:

• Review the information we have
   
• Correct inaccurate information
   
• Request deletion of your information
   
• Withdraw messaging consent
   

Contact us anytime at:

Info@Jestiapathways.com
or
866-346-6310

Jestia Pathways may update this policy periodically. Changes will be posted to this page with an updated effective date.

For questions about this Privacy Policy or how your data is handled:

Jestia Pathways LLC – Independent Living Home
4050 Hwy 42

Suite 896

Locust Grove, GA 30248
Email: Info@Jestiapathways.com
Phone: 866-346-6310